We’re dreamers, creators, and builders.
Join our mission.

We’re data scientists, developers, organizational science experts, storytellers, designers, and mission-driven people who like solving hard problems. 

We’re collaborative. We debate. We care about our co-workers. We always make time for Friday game lunches over Zoom. We’re continue to innovate how we can continue to create a great remote culture during this time — and we’re growing.

  

 

Our values

PEOPLE FIRST

We humanize work for our employees and customers and work with others that do the same.

– We communicate transparently – this means we care personally but challenge directly.

– We design and create with empathy for the frontline developer. 

– We meet our customers’ needs while taking care of each other and ourselves.

What this is not: We don’t shy away from giving feedback, because want to be “nice”.

PROGRESS OVER PERFECTION

We are solving a problem that’s never been solved. This calls for creative innovation.

– We have bias for action. This means taking initiative and not waiting for direction.

– We test and iterate. If we fail, we learn and try again.

– Debate and commit — even if you ultimately don’t agree with the outcome. 

– What this is not: We always have a minimum quality threshold and are not okay with shipping a buggy product. We don’t stop getting feedback. 

 

Our challenges

We’re Category Creators

When you’re redefining the approach to productivity, there’s no playbook to follow. We need innovative team members who want to pave new roads and change the future of engineering.

WE’RE SMALL BUT MIGHTY

This is just the beginning. Our pioneering team has to be flexible as the company scales and grows.

we’re solving a persistent problem

Work has been messy for, well, ever. Many have proposed solutions, and yet, things have stayed the same. This calls for creativity, perseverance, and a belief that change is possibly imminent.

Working at uplevel

Our team is driven by a desire to solve big problems—but we’re proud to offer extensive benefits to uplift all areas of our lives.

  • Industry-leading healthcare benefits
  • Stipends for personal & professional growth 
  • Unlimited PTO and sick days
  • 4-day work week
        • Stipend to set up your home office
        • 401k
        • Weekly Zoom game lunch
        • Monthly wellness stipend

        Open positions

        Revenue Operations Manager - Growth Team

        THE JOB

        As we grow our marketing and sales teams, we need an experienced revenue operations manager to help us create, scale, and grow the systems that support team success. This role will report directly in marketing, but will be a key driver of sales team success. 

         

        WHAT YOU WILL DO

        Immediate responsibilities of this position include:

        • Marketing: Partner with key program owners to optimize our operations and data gathering
          • Support our advertising efforts to ensure we’re tracking and reporting effectively
          • Own and optimize our google analytics 
          • Support budget planning and optimization 
          • Support our campaigns by optimizing our Hubspot set-up, tracking, and workflows. 
        • Sales: Help set up our AEs for success from outreach to deal close. 
          • Own our sales playbook and make updates as we create and change team policies 
          • Create and document our CRM (Hubspot) policies to ensure data hygiene and consistency in reporting
          • Own weekly reporting and surface key insights for the team to act on
          • Support the AEs during the sales process by project managing and working across the company to complete prospect requests for additional information
          • Partner with product marketing on all sales tool requests and help prioritize based on key needs
          • Support the contracting process 

        Top areas of focus for this role longer term:

        • Own GTM reporting and support the team in dashboard creation 
        • Own our GTM tech stack and optimize for our growth. Current tools:
          • Hubspot CRM + Sales
          • Seamless.ai – data
          • Relevvo – SDR outreach 
          • Expandi.io – LinkedIn outreach 
          • Loom – video
        • Help us onboard new tools as we grow – such as additional sales outreach software or an advanced CRM, such as Salesforce.
        • Help us expand the team and hire as we grow. We plan to keep this role as a shared service across marketing and sales for at least one year – but will likely bifurcate into two separate roles in 2023.

        REQUIREMENTS

        • 2-3 years experience in a marketing operations or sales operations role, ideally experience working closely with both teams. 
        • Expert level at Hubspot and Google Analytics 
        • Experience in a role that features data analytics at the center. You have the ability to set up systems, dig into data, and surface insights for the team to act on.  
        • Insane attention to detail with a natural desire to organize and proactively plan work
        • Experience in systems creation. You can show how you’ve created systems from scratch and improved them for scale as teams grow.  
        • Strong verbal and written communication skills  
        • Ability to quickly establish rapport, collaborate across teams, and build trust
        • Start up experience a plus

         

        WHAT IS IN IT FOR YOU

        • Be part of an ambitious, early-stage startup where we have clear goals, work swiftly under pressure, have strong attention to detail, and put the customer experience first.
        • Help us grow 100% in the next year while maintaining a positive culture
        • Be able to work on a variety of different projects and choose your growth direction as we expand the team  

          If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

          • Share an example from your past work experience of how you’ve lived our “progress over perfection” value 
          • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

          Equal Employment Opportunity and Nondiscrimination
          Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

          Enterprise Customer Success Manager - Customer Success

          THE JOB

          We’re hiring for an experienced customer success expert who loves data and supporting enterprise customers in reaching their organization’s goals.  A typical day for you will be a blend of rolling up your sleeves and thinking strategically – i.e. meeting with customers, reviewing product usage and strategizing with teammates to drive engagement, leading internal meetings to align company initiatives to customer needs, and partnering closely with customer success teammates to deliver on key milestones for all Uplevel customers

           

          WHAT YOU WILL DO

          • Manage relationships with our customers with over 1,000 engineers in their organization – including coordinating quarterly check-ins and communicating key updates and milestone
          • Create launch and onboarding strategies that align with key customers goals and gain buy-in from leaders and teams
          • Drive customer renewals through executing on strategic account plans and aligning cross-functional stakeholders on top customer needs
          • Serve on the front lines with our main product users – engineering managers and developers – to increase and sustain engagement with the product. 
          • Ideate, create, and test out engagement campaigns to keep our users engaged with the product – using different modes of communication including Slack, blogs, emails, etc. 
          • Partner with our team of Data Analysts to understand trends and present insights to customers 
          • Work closely with our support and engineering tams to keep a pulse on top user/customer requests and prepare for customer launches
          • Support the roll-out and training of our product for new customers

           

           

          WHAT IS IN IT FOR YOU

          • Get in on the ground level and set our processes and foundations for customer success the future 
          • Learn and grow in all areas of customer success, customer support, and product development and be able to pick your focus areas as the team grows quickly 
          • Be part of an ambitious early stage startup where we have clear goals, work swiftly under pressure, have strong attention to details, and put the customer experience first
          • Solve one of the biggest problems in software development – helping engineering teams operate as effectively as possible. 

           

          REQUIREMENTS

          • 3-5 years of professional working with enterprise-level customers in a customer-facing function such as customer success, account management, sales, etc. Preference for candidates with a background in b2b SaaS companies.
          • Sales-minded relationship builder. The ideal candidate is highly motivated by driving expansions, renewals, and overall growth of accounts.
          • Excellent communication, interpersonal, and organizational skills. You should be a great writer, speaker, and listener.

           

          Nice-to-haves

          • Experience or strong understanding of how software developers work (sprint cycles, code reviews, planning meetings, etc.) a big plus
          • Experience with working with data and/or data viz tools (like excel and tableau) a plus
          • This role requires the ability to roll up your sleeves to do the work and see the bigger picture so start-up/small company experience or demonstrated experience of these skills in the past is a big plus.

            If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

            • Share an example from your past work experience of how you’ve lived our “progress over perfection” value 
            • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

            Equal Employment Opportunity and Nondiscrimination
            Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

            Don’t see the right position for you? Drop us a note and we’ll be in touch.