We’re dreamers, creators, and builders.
Join our mission.

We’re data scientists, developers, organizational science experts, storytellers, designers, and mission-driven people who like solving hard problems. 

We’re collaborative. We debate. We care about our co-workers. We always make time for Friday game lunches over Zoom. We’re continue to innovate how we can continue to create a great remote culture during this time — and we’re growing.

  

 

Our values

PEOPLE FIRST

We humanize work for our employees and customers and work with others that do the same.

– We communicate transparently – this means we care personally but challenge directly.

– We design and create with empathy for the frontline developer. 

– We meet our customers’ needs while taking care of each other and ourselves.

What this is not: We don’t shy away from giving feedback, because want to be “nice”.

PROGRESS OVER PERFECTION

We are solving a problem that’s never been solved. This calls for creative innovation.

– We have bias for action. This means taking initiative and not waiting for direction.

– We test and iterate. If we fail, we learn and try again.

– Debate and commit — even if you ultimately don’t agree with the outcome. 

– What this is not: We always have a minimum quality threshold and are not okay with shipping a buggy product. We don’t stop getting feedback. 

 

Our challenges

We’re Category Creators

When you’re redefining the approach to productivity, there’s no playbook to follow. We need innovative team members who want to pave new roads and change the future of engineering.

WE’RE SMALL BUT MIGHTY

This is just the beginning. Our pioneering team has to be flexible as the company scales and grows.

we’re solving a persistent problem

Work has been messy for, well, ever. Many have proposed solutions, and yet, things have stayed the same. This calls for creativity, perseverance, and a belief that change is possibly imminent.

Working at uplevel

Our team is driven by a desire to solve big problems—but we’re proud to offer extensive benefits to uplift all areas of our lives.

  • Industry-leading healthcare benefits
  • Stipends for personal & professional growth 
  • Unlimited PTO and sick days
  • Flexible work environment
        • Stipend to set up your home office
        • 401k
        • Friday games
        • Monthly wellness stipend

        Open positions

        Sales Account Executive

        THE JOB

        We’re hiring for an Account Executive on our sales team to identify and qualify new inbound sales opportunities as well as own our outbound sales efforts to generate new pipeline. 

        WHAT YOU WILL DO

        • Follow-up on inbound marketing leads and qualified opportunities from our SDR team providing appropriate levels of information at the right time for interested prospects
        • Be responsible for educating and developing prospects leading a product demo
        • Conduct initial product demos and work coordinate the sales progression with our CEO and Chief Technology Officer for deep dive sales meetings
        • Profile strategic accounts identifying key individuals, researching and obtaining business requirements and running the sales cycle
        • Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle
        • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application
        • Mentor and strategize with our ambitious team of senior SDRs  

         

        WHAT IS IN IT FOR YOU

        • Be part of an ambitious early stage startup where we have clear goals, work swiftly under pressure, have strong attention to details, and put the customer experience first
        • Solve one of the biggest problems in software development – helping engineering teams operate as effectively as possible. 

         

        REQUIREMENTS

        • BA/BS degree preferred and 3-5 years of professional work experience in sales development or an Account Executive role.
        • Experience selling to an engineering audience – CTOs, VPs of engineering. 
        • Excellent communication, interpersonal, and organizational skills. You should be a great writer, speaker, and listener.
        • Fearlessness – willing to hop on the phone with new people every single day and explain the Uplevel value proposition as it relates to each individual you speak with.
        • An obsession with prospect happiness – set the stage for effective sales follow-up.
        • Flexibility – things change around here. FAST.
        • Ability to work independently as well as part of a team in a fast-paced environment

         

        If you want to learn more, please send your Linkedin profile to jobs@uplevelteam.com

        Equal Employment Opportunity and Nondiscrimination
        Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

        Technical Customer Success Specialist

        THE JOB

        We’re hiring for a Technical Customer Success Specialist who loves solving problems for users and serving customers.

         

        WHAT YOU WILL DO

        • Support our customer success team on processes during the entire customer lifecycle. A few top priorities include:
          • Own our customer support processes end-to-end.
          • Triage and investigate support tickets then partner with our data science and engineering teams to answer user questions and help them dive into our data.
          • Help scale our support function as we grow by implementing new processes and tools such as developing user education materials and reducing steps in common processes.
          • Own our user management processes including setting up users in our SSO system, maintaining active user lists, and updating team structures.
          • Partner with our Technical Customer Success Manager on tackling tasks needed to successfully launch our customers.
        • This role requires being able to live in the details and juggle a variety of tasks. A typical day in the life for you will span everything from communicating directly with our users (engineers and engineering managers), working cross-functionally with data scientists and developers to solve bugs, helping the Customer Success team drive towards key customer deadlines, and updating Uplevel leadership on user concerns and common bugs as needed. 

         

        WHAT IS IN IT FOR YOU

        • Get in on the ground level and help deliver value to our users and customers.
        • Learn and grow in all areas customer support, project management, and product development and be able to pick your focus areas as the team grows quickly. 
        • Be part of an ambitious early stage startup where we have clear goals, work swiftly under pressure, and put the customer experience first.
        • Solve one of the biggest problems in software development – helping engineering teams operate as effectively as possible. 

         

        REQUIREMENTS

        • 1-2+ years of professional work experience in customer success, support or technical project management for a technology company.
        • Excellent attention to detail, project management, interpersonal, and organizational skills. This role requires living in the details and balancing many tasks across our entire book of business.
        • Experience in a customer-facing role. Experience supporting a technical product and/or working with a technical audience is a big plus.
        • Experience or strong understanding of how software developers work (agile methodologies, sprint cycles, code reviews, planning meetings, etc.) a big plus.

         

        If you want to learn more, please send your Linkedin profile to jobs@uplevelteam.com

         

        Equal Employment Opportunity and Nondiscrimination
        Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

         

        Don’t see the right position for you? Drop us a note and we’ll be in touch.