We’re dreamers, creators, and builders.
Join our mission.

We’re data scientists, developers, organizational science experts, storytellers, designers, and mission-driven people who like solving hard problems. 

We’re collaborative. We debate. We care about our co-workers. We always make time for Friday game lunches over Zoom. We’re continue to innovate how we can continue to create a great remote culture during this time — and we’re growing.

  

 

Our values

PEOPLE FIRST

We humanize work for our employees and customers and work with others that do the same.

– We communicate transparently – this means we care personally but challenge directly.

– We design and create with empathy for the frontline developer. 

– We meet our customers’ needs while taking care of each other and ourselves.

What this is not: We don’t shy away from giving feedback, because want to be “nice”.

PROGRESS OVER PERFECTION

We are solving a problem that’s never been solved. This calls for creative innovation.

– We have bias for action. This means taking initiative and not waiting for direction.

– We test and iterate. If we fail, we learn and try again.

– Debate and commit — even if you ultimately don’t agree with the outcome. 

– What this is not: We always have a minimum quality threshold and are not okay with shipping a buggy product. We don’t stop getting feedback. 

 

Our challenges

We’re Category Creators

When you’re redefining the approach to productivity, there’s no playbook to follow. We need innovative team members who want to pave new roads and change the future of engineering.

WE’RE SMALL BUT MIGHTY

This is just the beginning. Our pioneering team has to be flexible as the company scales and grows.

we’re solving a persistent problem

Work has been messy for, well, ever. Many have proposed solutions, and yet, things have stayed the same. This calls for creativity, perseverance, and a belief that change is possibly imminent.

Working at uplevel

Our team is driven by a desire to solve big problems—but we’re proud to offer extensive benefits to uplift all areas of our lives.

  • Industry-leading healthcare benefits
  • Stipends for personal & professional growth 
  • Unlimited PTO and sick days
  • Flexible work environment
        • Stipend to set up your home office
        • 401k
        • Friday games
        • Monthly wellness stipend

        Open positions

        Uplevel Culture and People Specialist

        THE JOB

        We are looking for a Seattle-based people and culture specialist to be the face of the company. You will help all functions of the business foster a great employee experience. Your first initiative will focus on creating first-class hiring and onboarding experiences for new employees. You’ll also support our growth by spearheading a variety of different projects across the company – from supporting our senior leadership team, to planning our in-person events, to helping us create the best remote culture we can for our company. 

        WHAT YOU WILL DO

        • Help manage our recruiting/interview process as we grow the team. This includes helping to get an Applicant Tracking System (ATS) up and running and supporting our hiring managers in coordinating interviews and creating a great experience for candidates throughout the process. 
        • Help manage our onboarding process. Including getting employees set up in our HR system, running background checks, setting up accounts and coordinating with hiring managers to make sure we have a stellar onboarding experience for each new employee. 
        • Plan and organize our bi-monthly in-person events for the company  
        • Support our leadership team with administrative tasks such as expenses, scheduling, and additional projects. 
        • Support the sales team with administrative tasks such as contracting, billing, et.c. 
        • Serve as a culture ambassador for the company and lead special projects such as leading our weekly online games, designing and facilitating employee events and challenges, and thinking through new ways to help employees stay engaged in a remote work environment. 
        • Partner with our designer to order and maintain Uplevel swag.

        REQUIREMENTS

        • Based in the Seattle area
        • 2-3 years experience as an office manager, HR specialist, or Executive Assistant 
        • Experience working within Google suite and fast learner on all technologies needed to run a remote company 
        • Insane attention to detail with a natural desire to organize and proactively plan work
        • Strong verbal and written communication skills  
        • Ability to quickly establish rapport, collaborate across teams, and build trust
        • Start up experience a plus
        • Coordination or working within a people team a plus

         

        WHAT IS IN IT FOR YOU

        • Be part of an ambitious, early-stage startup where we have clear goals, work swiftly under pressure, have strong attention to detail, and put the customer experience first.
        • Help us grow 100% in the next year while maintaining a positive culture
        • Help bring our values to life – people first & progress over perfection throughout the employee experience.
        • Be able to work on a variety of different projects and choose your growth direction as we expand the team (either into an HR role or executive EA role)

           

          If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

          • Share an example from your past work experience of how you’ve lived our “progress over perfection” value 
          • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

          Equal Employment Opportunity and Nondiscrimination
          Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

          Data Analyst - Customer Success

          THE JOB

          We’re hiring for a Data Analyst for our Customer Success team who loves solving problems and telling stories using data. 

           

          WHAT YOU WILL DO

          • Dig into our databases to explore trends, patterns, and unanswered questions for our users and customers 
          • A typical task in your day-to-day might be exploring the correlation between focused work time and output of Pull Requests or projects for specific users or across a segment of users to illustrate value to a customer
          • Partner with the data science team to stay on top of our data management systems and new modeling — so that you can serve as the expert for the customer success team
          • Serve on the front lines with our product users when they want to better understand their data 
          • Present executive-level insights to our customers and leadership  
          • Act as the “behind the scenes” customer success hero helping to solve data issues, keep the lights on, and resolve customer requests

           

          WHAT IS IN IT FOR YOU

          • Get in on the ground level and help deliver a value to our users and customers
          • Learn and grow in all areas data analysis, customer success, and product development and be able to pick your focus areas as the team grows quickly 
          • Be part of an ambitious early stage startup where we have clear goals, work swiftly under pressure, have strong attention to details, and put the customer experience first
          • Solve one of the biggest problems in software development – helping engineering teams operate as effectively as possible. 

           

          REQUIREMENTS

          • Education or background in a quantitative discipline
          • 3+ years of professional data analysis experience as a business analyst or data analyst 
          • Advanced or expert level SQL
          • Fluency in common statistical analysis methods
          • Experience digging deep into data to answer questions and track down the underlying root causes
          • Effective storyteller; experience translating findings into compelling recommendations, polished deliverables, and actionable programs
          • Ability to communicate complex concepts in a clear and concise manner to audiences from staff to senior executive level
          • Collaborative team player eager to roll up their sleeves at a small start-up
          • Our tech stack: Tableau, AWS, Postgres, Python, custom-built Microservices

           

          “NICE TO HAVES”

          • Advanced degree in a quantitative discipline
          • Past experience working in B2B SaaS, tech, or management consulting
          • Experience creating data visualizations to tell a story to customers and senior leaders
          • Experience writing SAS, R or Python for data analytics
          • Familiarity working in modern data warehouse architecture and processes

          If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

          • Share an example from your past work experience of how you’ve lived our “progress over perfection” value 
          • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

          Equal Employment Opportunity and Nondiscrimination
          Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

          Implementation Lead - Customer Success

          THE JOB

          Uplevel is looking for an experienced Implementation Lead to own the processes and experience in getting customers set up for success using the Uplevel platform. This role will be critical to helping customers thrive from day 1 with Uplevel as well as the ongoing success by ensuring data in the Uplevel platform is always up to date and accurate. 

           

          WHAT YOU WILL DO

          • Collaborating with customer IT and security teams to get Uplevel infrastructure and integrations up and running
          • Guiding priorities for Uplevel data engineers based on customer needs and timelines 
          • Presenting possibilities and technical requirements on calls with customers and security/legal stakeholders 
          • Identifying and implementing ways we can improve our overall data connection processes and tools, including sharing product ideas with our VP of Product and CTO
          • Monitoring and managing data outages processes including internal and external communications to customers and end users
          • Communicating with security and legal teams to complete any ongoing security reviews and/or customer-required legal processes
          • Partnering with the sales team for any security, legal, or technical questions regarding data connection during the sales process

           

          REQUIREMENTS

          • 5+ years of experience in a project or program management role, IT, or technical lead role in a technology company
          • Leading internal projects and/or teams designed to better support the customer experience
          • Extensive experience collaborating with a technical audience
          • Demonstrated ability to hold customers to deadlines and push multiple projects across the finish line at once

           

          YOU’LL THRIVE IN THIS ROLE IF YOU…

          • Are energized by hitting tough deadlines under pressure while dealing with high ambiguity 
          • Feel challenged by juggling competing timelines 
          • Are an excellent communicator to both internal and external stakeholders
          • Desire a role that straddles a both technical and customer-facing responsibilities
          • Enjoy working with external stakeholders in IT, security, and legal functions
          • Are eager to join an early-stage start-up where things change quickly, there’s high ambiguity and also plenty opportunity for growth and improvement

           

          WHAT’S IN IT FOR YOU

          • Be part of an ambitious, early-stage startup where we have clear goals, work swiftly under pressure, have strong attention to detail, and put the customer experience first.
          • Help us grow 100% in the next year while maintaining a positive culture
          • Help bring our values to life – people first & progress over perfection throughout the employee experience.
          • Be able to work on a variety of different projects and choose your growth direction as we expand the team 

            If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

            • Share an example from your past work experience of how you’ve lived our “progress over perfection” value 
            • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

            Equal Employment Opportunity and Nondiscrimination
            Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

            Analyst Intern - Customer Success

            THE JOB

            We’re hiring for an Analyst Intern for our Customer Success team who loves solving problems and telling stories using data. 

             

            WHAT YOU WILL DO

            • Dig into product and email data to identify trends and make recommendations for improvement
            • Partner with our analyst and designer to redesign dashboards in Tableau
            • Support our Customer Success team with tasks to delight customers and stakeholders
            • Present findings to product teams and executive leadership  

             

            WHAT IS IN IT FOR YOU

            • Gain hands on experience in data analysis, customer success, and product development
            • Be part of an ambitious early stage startup where we have clear goals, work swiftly under pressure, have strong attention to details, and put the customer experience first
            • Solve one of the biggest problems in software development – helping engineering teams operate as effectively as possible. 

             

            REQUIREMENTS

            • Education or background in a quantitative discipline
            • Desire to grow into a business analyst, data analyst or customer-facing role
            • Basic fluency in common statistical analysis methods
            • Desire to grow skills as an effective storyteller and gain experience translating findings into compelling recommendations, polished deliverables, and actionable programs
            • Collaborative team player eager to roll up their sleeves at a small start-up
            • Our tech stack: Tableau, AWS, Postgres, Python, custom-built Microservices

             

            “NICE TO HAVES”

            • B2B SaaS, tech, or management consulting experience
            • Experience creating data visualizations 
            • Experience writing SQL, R or Python for data analytics
            • Experience with Tableau

            If you want to learn more, please send an email to jobs@uplevelteam.com with your Linkedin profile and/or resume and answer these two questions:

            • Tell us what you’re most excited about for this specific role and how this role fits in your career growth

            Equal Employment Opportunity and Nondiscrimination
            Uplevel is an equal opportunity employer and we are committed to providing a work environment that is free from any form of discrimination. We value diversity and foster mutual respect among our employees.

            Don’t see the right position for you? Drop us a note and we’ll be in touch.