Uplevel is based on the belief that valuable insights can unlock higher potential. In that spirit, we constantly strive toward the highest level of data security. That’s why we set our sights on SOC2 Certification. Even superheroes need to earn the trust of the people. We live and breathe security, and now we can communicate that with extra clarity. Uplevel is proud to share that we are officially SOC2 compliant.

What is SOC2 compliance?
In short, the Systems and Organization Controls (SOCs) audits were created by a global network of CPAs to form a reliable set of compliance standards for data security. There are three levels—SOC1, SOC2, and SOC3—with the SOC2 being relevant to what we do at Uplevel. Initiating the process to achieve SOC2 compliance opens our internal systems, policies, and procedures to a security audit. The audit evaluates organizations in five areas: Security, Availability, Processing Integrity, Confidentiality, and Privacy. (With their powers combined, we can protect the world!) Receiving approval from this SOC2 audit demonstrates that we follow the trusted standards to keep data private and secure when it’s in our domain. We consider it essential for any third-party service provider like us that manages deservedly protected data.
Here’s what it means for us. To Uplevel, confirming our SOC2 compliance means solidifying our fundamental commitment to privacy, confidentiality, and integrity in the way we manage data. This certification grants us confidence in the way we gather and store data, monitor and respond to incidents, maintain secure backups, and enact quality assurance.
Here’s what it means for you. As always, you have our promise that we handle data with the utmost care. Confirmation of our SOC2 compliance ensures that your information and our systems are protected against unauthorized access or disclosure. It also means that we’re confident in the validity and accuracy of the data we manage.
Here’s what won’t change. Our promise, our mission, our purpose. We remain true believers of the power of data-driven insights to lift your team to its highest potential.
Uplevel also joins the Slack app directory
As part of our commitment to customers and security, we’ve also worked with Slack through a rigorous security and testing review in order to be included in the Slack Enterprise app directory. Uplevel is the only app for engineering analytics using the Enterprise APIs. This new Slack app allows Slack’s enterprise customers to connect to Uplevel with Slack Enterprise Grid APIs, creating a robust, scalable and highly secure end to end solution. Now organizations that use Slack’s enterprise offering can safely and securely benefit from Uplevel’s advanced analytics for their R&D teams.